What Does a Supply Chain Manager Do?

November 15, 2025 by
What Does a Supply Chain Manager Do?
Nida' Yousef

A supply chain manager is responsible for overseeing and managing strategies at various stages, including the procurement of raw materials and the distribution of finished products. In essence, they coordinate operations to ensure a seamless supply chain.

Supply Chain Manager Job Description

The supply chain manager plays a crucial role in coordinating and planning supply chain operations, including managing the flow of goods from suppliers to retail points. They oversee logistics in production plants and warehouses, ensuring adequate stock to meet customer demands. Key responsibilities include optimizing resources, implementing supply strategies, and analyzing supply chain KPIs to evaluate efficiency. Additionally, they integrate work, material, and information flows while coordinating procurement, production, and distribution phases.

Supply Chain Manager Responsibilities

  • Maintain constant communication with multiple suppliers to secure the best prices for supply and production.
  • Plan and implement supply chain strategies, considering stages like raw materials procurement, manufacturing processes, and transportation routes.
  • Design workflows and goods movement within the warehouse, making decisions about picking routes, required handling equipment, and necessary storage systems to optimize facility performance.
  • Establish KPIs for analysis to monitor the throughput of each operation. Common KPIs include the percentage of incorrect orders, unplanned downtime, and product return rates.
  • Control stock levels and human capital to respond to current orders effectively.
  • Identify bottlenecks in warehousing, production line supply, picking strategies, and product shipment management.
  • Research new warehouse management models, goods dispatch methods, and product manufacturing techniques to optimize facility resources.

In summary, the supply chain manager coordinates and plans company strategies to achieve maximum efficiency in stages such as raw materials procurement, storage, and finished goods distribution.

Supply Chain Manager Profile

The role of a supply chain manager involves training in stock control, budget management, and supplier management, usually requiring a degree in Economics or Business Administration. Many pursue a master's in supply chain management, focusing on operational management and innovative techniques in logistics and warehousing. Information and communications technology training is crucial, with programs like warehouse management systems being essential in Industry 4.0. Additionally, strong leadership and analytical skills are necessary for monitoring KPIs and optimizing resources.

Digitization and the Role of Supply Chain Manager

The digitization of logistics and production has transformed job profiles, especially for supply chain managers. They now use various digital tools to automate logistics from manufacturing to distribution, capturing real-time data on throughput, storage, and production. This digitization enhances interdepartmental communication through enterprise resource planning systems and automates operations with logistics software, improving the efficiency of supply chain management.

Supply Chain Manager: Optimization of the Supply Chain

The supply chain manager plans, implements, and monitors strategies to enhance production, storage, and distribution efficiency. Their goal is to optimize raw materials, storage, and distribution routes. New technologies have enabled automation of tasks like KPI collection and location management, improving operational processes.

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