PRIVACY POLICY

Last updated: October 14, 2025


This Privacy Policy describes the policies and procedures of Safechoice Logistics Company (referred to as "the Company," "We," "Us," or "Our" in this document) regarding the collection, use, and disclosure of Your information when You use the Service. It informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Scope of Compliance: This Policy is designed to ensure compliance with the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia.


1. Interpretation and Definitions

A. Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

B. Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company (referred to as either "the Company," "We," "Us," or "Our") refers to Safechoice Logistics Company, RQYA6885, 6885 Dajlah, 3780, Al Sulay District, Riyadh 14322.
  • Cookies are small files placed on Your Device, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Saudi Arabia.
  • Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • Website refers to safechoice, accessible from https://www.safechoice.sa.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.


1. Collecting and Using Your Personal Data


A. Types of Data Collected

We collect different types of information for the purposes of providing and improving our Service:

Data TypeExamples
Personal InformationName, email address, phone number, and business details (e.g., company name and address).
Transactional DataRecords of your interactions with Safechoice, such as service requests, shipping history, and payment details.
Technical Data (Usage Data) Internet Protocol address (IP address), browser type, browser version, pages visited, time spent on pages, unique device identifiers, and other diagnostic data.


B. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  1. To Provide and Maintain Our Service: To provide and manage our logistics and warehousing services, including monitoring usage.
  2. To Manage Your Account: To manage Your registration and provide You access to restricted functionalities.
  3. For Contract Performance: To develop, comply with, and undertake the purchase contract for services You have purchased.
  4. To Contact You (Operational): To contact You by email, telephone, SMS, or push notifications regarding updates, security alerts, and communications related to contracted services.
  5. For Direct Marketing & Promotions: To provide You with news, special offers, and general information about other goods, services, and events. (We will only do this with Your express prior consent, as required by PDPL).
  6. To Manage Your Requests: To attend and manage Your customer service and other requests.
  7. For Business Transfers: To evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of some or all of Our assets.
  8. For Other Purposes: Data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, and marketing.


3. Tracking Technologies and Analytics

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

  • Google Analytics: We specifically use Google Analytics to collect Usage Data and analyze user behavior to compile statistical reports and improve our service performance.
  • Cookies or Browser Cookies: Small files placed on Your Device.
  • Web Beacons: Small electronic files in certain sections of the Service and in Our emails that permit us to count users who have visited those pages or opened an email.

Your Choices: You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, You may not be able to use some parts of our Service. We also honor "Do Not Track" (DNT) signals.


4. Data Sharing & Security

We do not sell or rent Your Personal Data.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your data with trusted third parties for logistics, payment processing, IT support, and analytics.
  • For Business Transfers: In connection with any merger, sale of Company assets, financing, or acquisition.
  • With Affiliates: With Our parent company and any other subsidiaries, requiring those affiliates to honor this Privacy Policy.
  • With Your Consent: For any other purpose with Your explicit consent.

Security: The security of Your Personal Data is important to Us. We implement strict organizational, technical, and administrative measures to protect against unauthorized access, disclosure, loss, or destruction. However, no method of transmission over the Internet is 100% secure.


5. Your Data Protection Rights and Compliance

You have comprehensive rights regarding your Personal Data under various applicable laws. You can exercise any of these rights by contacting us using the details provided in the Contact Us section.

A. Personal Data Protection Law (PDPL) Rights - Kingdom of Saudi Arabia

If You are a resident in the Kingdom of Saudi Arabia, the PDPL grants You the following rights:

  1. Right to be Informed (الحق في العلم): The right to know the legal basis, purpose of collection, and to whom Your data will be disclosed.
  2. Right to Access (الحق في الوصول): The right to request a clear, readable copy of Your Personal Data.
  3. Right to Correction (الحق في التصحيح): The right to request the correction, completion, or updating of inaccurate or incomplete Personal Data.
  4. Right to Destruction (الحق في الإتلاف): The right to request the destruction of Your Personal Data when it is no longer necessary for the purpose of its collection.
  5. Right to Withdraw Consent (الحق في الرجوع عن الموافقة): The right to withdraw Your consent for processing at any time, unless there is a lawful basis to continue processing.

Data Retention (PDPL): The Company will retain Personal Data only for as long as is necessary for the purposes for which it was collected. Data must be destroyed without delay after the purpose of its collection has been fulfilled, unless legally required otherwise.

Cross-Border Data Transfer (PDPL): Your data may be transferred outside the Kingdom only if it is secured, limited to the minimum amount required, and does not harm the Kingdom's security or vital interests.


6. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will also let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


7. Contact Us

If you have any questions about this Privacy Policy, or to submit a request to exercise Your rights (as outlined in Section 5), You can contact us: